I got an interesting note and link from Nick Rosenthal (Oversetter blog) regarding his experiences with MemoQ and the Kilgray team. There are so many points of similarity with my own experience and the positive stories I heard from LSPs and corporate users at the conference in Budapest that I wanted to share this post with you: "Good customer service is a wonderful thing...."
Not much more to say. Version 3.5 of MemoQ crossed the threshold of usability for most of my purposes, and I am now using the product whenever I can and loving it. I am amazed that I became more productive with it after a few hours of use than with DVX, which I have used since 2000 (or maybe 2001, I don't remember any more). All I want now is the exportable/importable tables with comments....
I feel absolutely the same towards MemOQ and the Hungarian gang behind it. We have launched MemoQ Server a few months ago, now running a team of approximately 30 translators and so far we are really happy about it. There are problems, of course, and some things are not the way we would like to have them ... but as you put it, the support we get from Kilgray is fantastic. Vaclav
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